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Head of Terminal Operations (m/f)

CDITemps plein

A propos de l'entreprise

Luxembourg Airport

https://www.lux-airport.lu/

L'Etat a confié à lux-Airport : l'exploitation de l'aérogare, du terminal petits porteurs, d'un parking, d'une centrale de cogénération, d'un terminal pour l'aviation d'affaires doté d'une fonction VIP, la mise en oeuvre d'un plan global de sécurité, de sûreté et la gestion immobilière de l'Aéroport. L'Aéroport propose également à ses clients près de 1000 m2 de commerces divers (shops, bars, restaurants, boulangerie) en zone publique et en zone sécurisée. Le nom commercial de la société de l'Aéroport est lux-Airport.

Description du poste

- Manage Terminal Operations and develop the team in-line with the Operations strategy
Supervise, organize and develop operations within the lux-Airport terminal
Propose and implement optimisation of the working as well as infrastructure with the terminal. This to ensure operational efficiency as well as the required customer satisfaction.
Follow-up audit findings linked to the Terminal operations
Liaise with diverse external stakeholders (airline, handler, ansp, …) both on an operational as well as a tactical level to ensure daily operations within the terminal are guaranteed
Follow-up of all projects and works taking place in the terminal and ensure operational continuity is guaranteed. Be the internal customer with respect to all changes, works, issues, within the terminal
Ensure all procedures are up to date, followed and trained. Where missing or sub-optimal, develop and improve in coops with Experts team. This for normal operations as well as disruptions (eg evacuation, emergency, business continuity)
Use forecasting data to improve planning of operations
Ensure all emergency and evacuation plans are known and trained within the team

What we offer:
A full-time contract, with an attractive salary, based on your profile and experience, including fringe benefits ;
A chance to work for an internationally-known and fast-growing
Luxembourgish company ;
A professional opportunity in the field of aviation, a high-tech sector
A pleasant, dynamic and motivating work environment, allowing you to flourish in your career.

Compétences requises du profil

Studies : full cycle of higher education studies or equivalent (Master’s Degree);
Experience : minimum 10 years of relevant experience in Airports/Aviation linked to passenger services
Knowledge : of all aspects of terminal operations, of the relevant international and national standards and recommendations, ICAO, EASA, etc. and their interpretation as well as the industry best practices
- Qualities : organizational skills, methodological knowledge (presentation, project management, etc.), flexibility, motivation and medication, high communications- and verbal skills, team-oriented skills, customer orientation;
Languages: English ; French or German

REQUIREDLANGUAGES
ENGLISH

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FRENCH

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GERMAN

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MINIMUM REQUIREDEDUCATION
Master

REQUIRED EXPERIENCEIN YEARS
10 or more years

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Référence de l'annonce : 631315

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Head of Terminal Operations (m/f)

Luxembourg Airport

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