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Business Analyst - ITSM Processes

CDITemps plein

A propos de l'entreprise

Synechron Inc.

One of the leading digital transformation companies focused exclusively on financial services industry

Headquartered in New York and with 18 offices around the world, Synechron is helping global financial services and insurance companies embrace the most cutting-edge innovations to evolve their businesses. Synechron uniquely delivers these firms an end-to-end Digital, Consulting and Technology capabilities with expertise in capital markets, wealth management and insurance as well as emerging technologies like Blockchain and Artificial Intelligence. This has helped the company to grow to $500+ million in annual revenue and 8,000 employees, and we’re continuing to invest in research and development in the form of Accelerators (prototype applications) developed in our global Financial Innovation Labs (FinLabs).

Description du poste

The right candidate will analyze and document both new and existing processes in the area of ITSM. They will have the opportunity to work in a dynamic and collaborative environment with continuous learning opportunities.

Your Responsibilities:

Analysis and documentation in the areas of IT Asset Management, Configuration Management and Software License Management
Training of staff members
Knowledge base setup

We are offering you:

A specialization in Finance: we can assist you in planning your career and offer all the necessary training and opportunities for development. (IT, Finance, coaching, personal development)
An international presence: we encourage your mobility projects within our subsidiaries.
Careful selection and support of our consultants: we engage in duration.
A true spirit of conviviality, punctuated by regular events.
An attractive salary package including a fixed and variable compensation as well as extra-legal advantages.

Why join Synechron?
We are always looking for new talents, ready to immerse themselves in their work to the satisfaction of our customers.

Compétences requises du profil

You have strong knowledge in process design, modelling and documentation
You have more than 5 years of relevant professional experience
You have worked with large and complex projects and change initiatives
Strong communication and presentation skills
Excellent knowledge of both written and spoken English language
French or German would be a plus

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Référence de l'annonce : 630937

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Business Analyst - ITSM Processes

Synechron Inc.

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