This role does require Overall Security knowledge. This role will be assisted by several SME’s and architects that will bring the in depth Security knowledge
The Security Services Lead is a role in IBM Security Integrated Business Unit (SIBU).
There are currently 52 Security Services delivered to our customers (4 banks) with teams spread over three locations. The teams are based in Brussels, Luxembourg and Poland. This is a key leader role and requires hands on leadership and coordination of the Security activities to serve the aforementioned banks.
Maintain and relationships with internal and external organizations that are providing security services.
Provide oversight and management for operational security activities, processes and polices as required.
Oversee device quality assurance processes and devices transitioning (particularly firewall) to steady state.
Facilitate delivery for critical situations or sensitive projects.
Track, report and resolve quality issues impacting the client.
Participate in root cause analysis for service delivery defects.
Provide proactive analysis and recommendations for operational environment.
Provide continuous improvement through use of service delivery reporting to identify areas of concern in order to develop enhancements where necessary.
Ensure IBM adherence to contractual agreements and agreed upon Standard Operating Procedures.
General leadership, functional task management, project management and people management skills are required. Ability to work in team and in complex environments is a must. The ideal person will have diplomacy skills and will have a positive attitude in order to identify and implement the appropriate solutions to all challenges encountered.
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Référence de l'annonce : 630481
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