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Junior Operations Officer

A propos de l'entreprise

Birdee is a digital saving management solution dedicated to Mass Affluent investors. It has been developed by Gambit Financial Solutions, a software company that implements customer-centric solutions in Europe since 2010.
With Birdee, through a combination of powerful algorithms, everyone can invest, even if they have no personal fortune, nor advanced knowledge in finance. They can select a portfolio in function of their personal goals, or an investment theme they believe in. And they can easily follow their investments’ performance through a clear monitoring tool.
Birdee’s aim is to reconnect people with their money. It matches the simplicity of a saving account with the performance of mutual funds.
We have two offers. Birdee Institutional is currently marketed to financial institutions willing to provide their clients with a new digital experience. In 2016, we will launch Birdee Money Experts, a dedicated website where each and every person will be able to invest in our portfolios.

Missions & Responsabilités

Birdee provides a 100% digital investment management solution directly to retail consumers (direct B2C) or through 3rd partnerships (indirect B2C) on a Web platform and on mobile devices.

Through a user-friendly interface, each investor can select one or more portfolios that match their profile. They can also get a regular follow-up of the evolution of their investments.
Birdee offers an online savings management solution for the general public. With Birdee, you can invest your money with just a few mouse clicks, without needing to have a large sum of money or any financial knowledge.

Birdee is a robo-advisor developed by Gambit Financial Solutions, a fintech company that provides investment advisory solutions and risk management tools for financial institutions in France, Belgium, Luxembourg, and Switzerland.

A majority stake in Gambit has been taken by BNP Paribas Asset Management in December 2017. Today, Gambit Group employs more than hundred people and continues to expand internationally.Responsible for the day-to-day management of client queries and cash transactions received from our clients
Verify client instructions
Monitoring cash transactions of customers
Follow-up of orders
Follow-up of the operations carried out by the custodian bank
Custodian and insurance companies relationships management
Provide support to all other business units
Provide excellent customer service in order to build and maintain strong relationship with customers
Conduct regular operational reviews
Deliver relevant reporting to the Compliance and Executive committees and other analysis as required
Comply with internal procedures, industry rules and regulations.

Profil et compétences

Bachelor’s or Master’s degree in business, finance or equivalent skills
1-3 year’s experience within the finance or banking sector
Understanding of Luxembourg regulations
Excellent written and oral French and English language skills
Good level in Dutch
Any other foreign language would be an advantage
Insurance knowledge is a plus
Customer/Client Focus
Ability to work within a team environment
Effective analytical skills
Good planning and organizational skills
Effective problem-solving skills.

Birdee-Luxembourg - Luxembourg (L-2449)
Type de contrat
Type d'emploi
Lieu du poste
  • 59 Boulevard Royal

    L-2449 Luxembourg


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