Create your account

General terms and conditions of use

General terms and conditions of use

1. Preamble

Created in 2016, JobStreet.lu ® is the brand name used by the Optimiis Group to provide a must-have online service for employees or job seekers looking for a new job, and for companies with a vacancy.
These conditions apply to websites operated by or on behalf of JobStreet.lu ® and its affiliates, franchisees (JobStreet.lu ®) and subsidiaries.
JobStreet.lu ® is a registered trademark.
These Terms of Use are the property of JobStreet.lu ®. Any use, in whole or in part, of these Terms of Use is subject to the prior authorization of JobStreet.lu ®. Failure to do so may result in the offender being subject to the criminal and civil penalties and proceedings provided for by law.
The present Terms of Use apply to all products marketed and services provided by JobStreet.lu ®, whether they are purchased individually, by candidate search ad pack and search in the candidate directory or by subscription to services.
By purchasing the services online, by using the services offered, the Member declares to use the JobStreet.lu ® services in accordance with the applicable law and the following general terms and conditions.
It is brought to the Member's attention that JobStreet.lu ® is not the owner of the information contained in the online advertisements and in the directory of candidates, and therefore declines all responsibility in this respect.
Please read the JobStreet.lu ® Terms of Use carefully before registering for the service.

2. Registration to JobStreet services

Registration for our services is done online, on the www.jobstreet.lu website, by means of a form to be completed and validated after reading these terms and conditions of use. Our services are reserved for adults and professionals with proof of registration in a trade register. If you do not meet these conditions, you should not use our services. In addition, you are no longer authorized to use our services if your account has been temporarily or permanently suspended.

3. Use of JobStreet.lu

Our site is an online support whose purpose is to allow companies and candidates to meet, according to different modalities, in particular according to an "online advertisement" system and an "online profile bank" system. We host the content of the ads put online by the companies (text, photos, etc.). We do not intervene in the transaction between the entrepreneur looking for employees and the candidate. As a result, we have no control over the safety, truthfulness or accuracy of the ads posted online, the ability of advertisers to propose job offers, or the ability of applicants to respond to online job offers. We cannot guarantee that the hiring contractor or the candidate will enter into an employment contract with each other.

4. Member privacy and data protection

4.1 Personal information
- We collect the information you choose to provide, such as your e-mail or postal address.
- We collect non-personal information such as browser type, operating system and web pages visited to help us administer our sites.
- We use cookies and other Internet technologies to manage our e-mail and Internet programs.
- We may obtain additional information about you, such as demographic information, from commercially available sources.

4.2 Uses
- We use your personal information to provide you with the services you request, to provide you with personalized interactive use, and to help us develop new services that meet your needs.
- We will not share your personal information with other commercial companies unless we have asked you for it and obtained your explicit consent. If you have not given us your consent, we will not share your personal information.
- We use the personal information you have provided to us only for a purpose consistent with the reason you provided it to us.
- When we temporarily provide personal information to companies that use our services, for example, to view the JobStreet.lu ® Directory, we ask those companies to protect the information in the same way that JobStreet.lu ® does. These companies may not use your personal information for any purpose other than the purpose for which you provided it to JobStreet.lu ®.

4.3 Your rights and choices
- You have the right to possess a copy of the personal information you have provided and to modify or update it.
- You may ask JobStreet.lu ® to withdraw any prior consent you may have given to disclose your personal information to other companies.
- You can ask JobStreet.lu ® to remove you from programs you have subscribed to using the unsubscribe link in our e-mail programs.

4.4 Important information
- JobStreet.lu ® is committed to working with its members to obtain a fair resolution of any privacy complaints or issues.
- JobStreet.lu ® complies with the data protection laws of the countries in which it operates.
- We cooperate with the data protection authorities of the countries if they believe that a privacy problem has occurred.
- The privacy of our sites is certified.

5. Price and terms of payment

Members can pay for paid services either by credit card (on the internet or by telephone) or by bank transfer.
As the costs of creating and managing these files are unequal, JobStreet.lu ® offers different rates or free access to certain categories of Members depending on the difficulty and cost of creating and managing the files of persons sought by a given category. In any case, the price and payment terms of the different Paid Services are presented and are constantly accessible on the JobStreet.lu ® website and at the latest when the Paid Service(s) to which the Member wishes to subscribe is (are) presented or used, as well as their respective price(s).
The price list is accessible at any time on the RATES page of the JobStreet.lu ® website.

6. Guarantee

The customer uses JobStreet.lu ® services at his own risk. JobStreet.lu ® cannot guarantee in any way that the services offered will not be interrupted. The obligation to supply JobStreet.lu ® is limited to an obligation of means.
Similarly, the information that the customer obtains within the framework of the services offered by JobStreet.lu ®, whether on the site or by e-mail, does not entitle the customer to any guarantee from JobStreet.lu ® insofar as the customer is not the producer of this information.
The items offered are in accordance with the legislation in force in the country. JobStreet.lu ® cannot be held liable in the event of non-compliance with the legislation of the country where the services are purchased.

THE ONLY GUARANTEE GRANTED BY JOBSTREET® RELATES TO THE MANAGEMENT OF A WEBSITE WHICH PROVIDES THE CUSTOMER WITH THE SERVICE ORDERED. JOBSTREET® WILL IN NO WAY BE LIABLE TO THE USER FOR INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, DETERRENT, LOSS OF INFORMATION OR PROBLEMS WITH ELECTRONIC PAYMENT, COSTS RELATED TO A DELAY OR OBTAINING REPLACEMENT SERVICES, WHATEVER THE CAUSE, BASED ON A THEORY OF LIABILITY (INCLUDING FORMAL, CONTRACTUAL, TORT, CONSEQUENTIAL DAMAGES TO THE EXTENT PERMITTED BY LAW AND CAUSED BY NEGLIGENCE), RESULTING FROM THIS CONTRACT. THESE LIMITATIONS SHALL APPLY EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBLE OCCURRENCE OF SUCH DAMAGES AND NOTWITHSTANDING A BREACH OF THE MAIN PURPOSE OF A LIMITED REMEDY.

7. Satisfied or reimbursed

You have the right to be reimbursed for services contracted on the JobStreet.lu ® site, under the conditions listed below:
This article concerns only those services that include the posting of a job ad on the site.
In the event of a request for reimbursement, the customer must systematically contact his or her advisor in order to obtain a response, failing which the request may be rejected. The decision to reimburse is made by the JobStreet.lu ® management. Your JobStreet.lu ® sales advisers have no decision-making power for the reimbursement of a JobStreet.lu ® service.
In the event of a reimbursement request, and after verification of the claims, the request for reimbursement will be admissible.
Reimbursement is only possible after the expiration of the advertisement concerned and after verification of the customer's remarks and statements, for example, if your job offer has not selected any candidates, reimbursement will be automatically accepted. If, after verification, there is at least one candidate who corresponds to the client's search, the refund will then be possible and not systematic.
To request a refund, please send a registered letter with acknowledgement of receipt, on your company letterhead, accompanied by a stamped envelope at the current rate, to the following address
JobStreet.lu ®
55 rue de la libération
Dudelange, L-3511
LUXEMBOURG
Depending on the person in charge of your file, ask your JobStreet.lu ® advisor.

8. Links

JobStreet.lu ® or a third party may link to other sites or sources. JobStreet.lu ® has no means of controlling these sites and sources, and does not guarantee the availability of such external sites and sources. JobStreet.lu ® does not appropriate the content to which these sites or sources give access, and excludes all responsibility and guarantee with regard to this content.
The links and, in particular, the searches are largely automatic and, due to their number, can in no way be checked by JobStreet.lu ® staff. If, however, on the pages of the jobstreet.lu websites, there is a link to an external page in which illegal content has been disseminated by a third party, JobStreet.lu ® will remove the link to this page after having been informed of this content.

9. Applicable law, Jurisdiction

These General Terms and Conditions are governed and interpreted in accordance with Luxembourg law. The Luxembourg courts shall have jurisdiction to rule on all disputes that may arise between the parties relating to the execution of these Terms and Conditions.

10. Who are we?

JobStreet.lu ® i - JobOne Ltd V94 6R68, Unit 301 Roselawn House, National Technology Park, Limerick, Ireland

11. Reminder to candidates - Tips from JobStreet

Reminder to CANDIDATE users
- Never give out your social security number (on the site).
- Do not provide any personal information by phone or email (social security number, family situation, etc.).
- Be careful when dealing with contacts outside your home country.

If you suspect a fraudulent offer, please notify us immediately using our contact form and we will take the necessary measures.
The effective date of the latest amendments to the Terms and Conditions is 19 August 2020.

If you have any questions, please contact JobStreet.lu ® by filling out the contact form.

Privacy Policy

1. Personal Information

- We collect the information you choose to provide, such as your e-mail or postal address.
- We collect non-personal information such as browser type, operating system and web pages visited to help us administer our sites.
- We use cookies and other Internet technologies to manage our e-mail and Internet programs.
- We may obtain additional information about you, such as demographic information, from commercially available sources.

2. Uses

- We use your personal information to provide you with the services you request, to provide you with personalized interactive use, and to help us develop new services that meet your needs.
- We will not share your personal information with other companies unless we have asked you for it and have obtained your explicit consent. If you have not given us your consent, we will not share your personal information.
- We use the personal information you have provided to us only for the purpose for which you provided it to us.
- When we temporarily provide personal information to companies that use our services we ask these companies to protect the information in the same way as JobStreet.lu ®. These companies may not use your personal information for any purpose other than the purpose for which you provided it toJobStreet.lu ®.

3. Your rights and options

- You have the right to possess a copy of the personal information you have provided and to modify or update it.
- You can ask JobStreet.lu ® to remove any prior consent you may have given to disclose your personal information to other companies.
- You can ask JobStreet.lu ® to remove you from programs to which you have subscribed using the unsubscribe link in our e-mail programs.

4. Important Information

- JobStreet.lu ® is committed to working with its members to obtain a fair resolution of any complaint or problem concerning confidentiality.
- JobStreet.lu ® respects the data protection laws of the countries.
- We cooperate with the data protection authorities of the countries if they believe that a privacy problem has occurred.
- The confidentiality of our sites is certified.

Privacy Policy

1. Personal Information

- We collect the information you choose to provide, such as your e-mail or postal address.
- We collect non-personal information such as browser type, operating system and web pages visited to help us administer our sites.
- We use cookies and other Internet technologies to manage our e-mail and Internet programs.
- We may obtain additional information about you, such as demographic information, from commercially available sources.

2. Uses

- We use your personal information to provide you with the services you request, to provide you with personalized interactive use, and to help us develop new services that meet your needs.
- We will not share your personal information with other companies unless we have asked you for it and have obtained your explicit consent. If you have not given us your consent, we will not share your personal information.
- We use the personal information you have provided to us only for the purpose for which you provided it to us.
- When we temporarily provide personal information to companies that use our services we ask these companies to protect the information in the same way as JobStreet.lu ®. These companies may not use your personal information for any purpose other than the purpose for which you provided it toJobStreet.lu ®.

3. Your rights and options

- You have the right to possess a copy of the personal information you have provided and to modify or update it.
- You can ask JobStreet.lu ® to remove any prior consent you may have given to disclose your personal information to other companies.
- You can ask JobStreet.lu ® to remove you from programs to which you have subscribed using the unsubscribe link in our e-mail programs.

4. Important Information

- JobStreet.lu ® is committed to working with its members to obtain a fair resolution of any complaint or problem concerning confidentiality.
- JobStreet.lu ® respects the data protection laws of the countries.
- We cooperate with the data protection authorities of the countries if they believe that a privacy problem has occurred.
- The confidentiality of our sites is certified.